Get in Touch With Us

Have a question about a review, spotted something on our site that needs a second look, or want to flag an issue with a listed operator? Here's how to reach the team behind nicedoc.io and what you can expect once you do.

How to Reach Our Team

Email is the best way to get in touch. Send your message to [email protected] and a member of our editorial team will read it — we do not rely on automated replies to stand in for a real response. Include a short summary of what your message is about (a review correction, a general question, a licensing concern) so we can route it to the right person and reply faster.

We aim to respond within a couple of working days. During busier periods, particularly when we're refreshing rankings or checking new operator terms, it may take a little longer, but every message gets read.

What You Can Contact Us About

  • Review accuracy — If a bonus figure, licensing detail, or coin support listing for any casino we cover looks out of date, tell us. Offshore operators change terms often, and we rely on reader reports as well as our own checks to keep listings current.
  • General questions — Unsure how wagering requirements work, how a self-custody wallet connects to a casino, or what "no KYC" actually means in practice? We're happy to point you toward the right explanation on the site.
  • Content suggestions — If there's a coin, payment method, or comparison angle you'd like to see us cover in more depth, let us know.
  • Partnership or editorial enquiries — If you represent a crypto casino or a relevant service and want to discuss coverage, introduce yourself and explain what you're proposing. Any commercial relationship we enter into does not influence how we score or rank a site.
  • Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you to appropriate support, and you can also reach the National Problem Gambling Helpline directly at 1-800-GAMBLER.

Before You Write In About a Specific Casino

We review and rank offshore operators such as BetPanda, CoinPoker, Cryptorino, and others featured on this site based on publicly available information about their licensing, coin support, bonus terms, and payout practices. We don't process deposits, withdrawals, or account verification for any of these sites — that's handled entirely by the operator itself. If you have an account issue, a delayed withdrawal, or a KYC query on a specific platform, that request needs to go to that casino's own support team, not to us. We can, however, use reports like this to inform our ongoing reviews.

A Note on What This Site Does and Doesn't Do

Crypto Casinos is an independent comparison and review resource. We may earn a commission when readers sign up through links on our site, but this never determines how a casino is ranked or scored — our Non GamStop casino guide and our other reviews are built on the same criteria regardless of any commercial relationship. We don't offer legal, tax, or financial advice; for anything specific to your situation, including tax treatment of crypto or gambling winnings, consult a qualified professional.

All content on this site is intended for adults of legal gambling age (18+ or 21+ depending on the operator and your state) and assumes you understand that gambling involves real risk of loss, and that crypto values can move independently of anything happening at the casino itself. Offshore crypto casinos operate outside US regulation, and availability varies by state — always check your own state's rules before playing.

Next Step

If your enquiry fits one of the categories above, send it through and expect a genuine reply from someone who has actually read it. If you're instead looking for casino recommendations, coin support details, or bonus terms, browsing the reviews and rankings on the site itself will usually get you there faster than waiting on an email.